Delivery Terms & FAQ
Frequently Asked Questions (FAQ)
The easiest way is to use our online store's registration number or car model search, which narrows down the parts that fit your car.
If you are unsure about a special part or an electrical component, you can always contact our customer service – we will check compatibility directly from official manufacturer databases before delivery.
The delivery time for our products is usually 5–14 business days.
Because our wide selection is delivered directly from our main warehouses, and some products pass through us for inspection and onward shipping, this ensures the safe and secure arrival of the products. You can always see the estimated delivery time in the shopping cart and order confirmation.
We deliver orders throughout Finland via our reliable logistics partners directly to the nearest mailbox, parcel locker, or to your home address.
You can also choose to pick up your order directly from our Äänekoski branch, in which case you save on delivery costs and can pick up the parts as soon as you receive a "Ready for pickup" notification from us.
All new spare parts we sell come with an official warranty from the importer and manufacturer, which is generally 1–2 years (depending on the product category and manufacturer).
The warranty covers material and manufacturing defects. Please retain your receipt or order confirmation as proof of warranty.
You have a 14-day right of return according to consumer protection law. The returned product must be completely unused, in a resalable condition, and in its original, undamaged packaging.
Before making a return, please always contact our customer service to receive detailed instructions and a return code for shipping.
Did something remain unclear?
If you couldn't find an answer to your question, please don't hesitate to contact us.
We are happy to help with all spare part and order inquiries!
